Privacy Policy

As a craterlakecamp.com user, you are in control of all your travel-planning. We know you want to remain in control of your personal information as well. We realize that earning and retaining your trust is of paramount importance and it’s a responsibility we take very seriously, every day. That’s why we’ve provided this Privacy Policy, which sets forth our policies regarding the collection, use and protection of the personal information of those using the craterlakecamp.com website. Personal information means information that can be linked to a specific individual, such as name, address, telephone number, e-mail address and credit card number. We encourage you to review our Privacy Policy, and become familiar with it, but you should know that we do not sell or rent our customers’ personal information to third parties. Please note that we review our Privacy Policy from time to time, and we may make periodic changes to the policy in connection with that review. Therefore, you may wish to bookmark this page and/or periodically review this page to make sure that you have the current version.

What personal information does craterlakecamp.com gather from me and how is this information used?
When browsing our site, you are not required to provide any personal information unless and until you choose to make a purchase or sign up for one of our e-mail newsletters or other services as described below. We do not knowingly permit the site to be used by any person under the age of eighteen and we do not knowingly collect any personal information from children (meaning those younger than thirteen years of age). A valid credit card is required to make a purchase on our site. Making a Purchase In order to purchase travel and related services through our site, you must provide us with certain personal information such as your name, your credit card number and expiration date, your credit card billing address, your telephone number, your e-mail address and the name or names of the person(s) traveling (if not you). We require this information so that we can process, fulfill and confirm your reservations and transactions and keep you informed of each transaction’s status. If you are making a reservation for one or more travelers other than yourself, you will need to make sure that each of these other travelers agrees, in advance, that you may disclose their personal information to us. For your convenience, we make certain information about your reservation available to you or other persons authorized by you to receive such information. For example, if you forgot your flight number, you or another person authorized by you may retrieve that information from us after providing information sufficient in our eyes to confirm your identity or that such other person is authorized by you to receive that information. Member Registration If you choose to become a registered member of craterlakecamp.com, you must provide your name, address, telephone number, e-mail address, a unique login name, password, and password validation, and a password hint to help you remember your password. This information is collected on the registration form for several reasons including: (i) personal identification; (ii) to complete air, hotel, car, and other reservations; (iii) to allow us to contact you for customer service purposes, if necessary; (iv) to customize the content of our site to meet your specific needs; and (v) to make product improvements to our site. In addition, we need your e-mail address to confirm your new member registration and each reservation you transact on our site. As a craterlakecamp.com member you will also occasionally receive updates from us about fare sales, special offers, new craterlakecamp.com services, and other noteworthy items. However, you may choose at any time to no longer receive these types of e-mail messages. Online Surveys craterlakecamp.com values opinions and comments from members, so we may conduct online surveys. Participation in these surveys is entirely optional. Typically, the information is aggregated and used to make improvements to craterlakecamp.com and to develop appealing content, features and promotions for members. Survey participants are anonymous unless otherwise stated in the survey. Promotions & Sweepstakes craterlakecamp.com may sponsor promotions and sweepstakes to give members the opportunity to win great travel and travel-related prizes. Information collected by us for such activities can include contact information and survey questions. We use contact information to notify contest winners and survey information to develop promotions and product improvements to the craterlakecamp.com web site. Automatic Logging of Session Data We automatically log generic information about your computer’s connection to the Internet, which we call “session data”. Session data consists of things such as IP address, operating system and type of browser software being used and the activities conducted by the user while on our site. An IP address is a number that lets computers attached to the Internet, such as our web servers, know where to send data back to the user, such as the pages of the site the user wishes to view. We collect session data because it helps us analyze such things as what items visitors are likely to click on most, the way visitors are clicking through the site, how many visitors are surfing to various pages on the site, how long visitors to the site are staying and how often they are visiting. It also helps us diagnose problems with our servers and lets us better administer our systems. It is possible to determine from an IP address a visitor’s Internet Service Provider (ISP) and the approximate geographic location of his or her point of connectivity. Cookies “Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive. There are many myths circulating about cookies, but you should know that cookies are only read by the server that placed them, and are unable to do such things as run programs on your computer, plant viruses or harvest your personal information. The use of cookies is very common on the Internet and craterlakecamp.com’s use of cookies is similar to that of such sites as Expedia, Travelocity and Orbitz, as well as Yahoo!, CNN.net and other reputable online companies.

First and foremost, you can rest assured that no personal information about you is gathered or stored in the cookies placed by the craterlakecamp.com web site and, as a result, none can be passed on to any third parties.

Most web browsers automatically accept cookies. Of course, by changing the options on your web browser or using certain software programs, you can control how and whether cookies will be accepted by your browser. craterlakecamp.com supports your right to block any unwanted Internet activity, especially that of unscrupulous websites. However, blocking craterlakecamp.com cookies may disable certain features on our site and may make it impossible to purchase or use certain services available on the site. Please note that it is possible to block cookie activity from certain web sites while permitting cookies from sites you trust, like craterlakecamp.com. Other from time to time we may add or enhance services available on the site. To the extent these services are provided and used by you, we will use the information you provide to facilitate the service requested. For example, if you email us with a question, we will use your email address, name, nature of the question, etc. to respond to your question. We may also store such information to assist us in making the site the better and easier to use.

With whom (if anyone) will my personal information be shared?
When you reserve or purchase travel services through craterlakecamp.com, we provide to the airline, hotel, car-rental agency, travel agency or other involved third party only that portion of your personal information that is needed for the successful fulfillment of your travel arrangements. We use non-personally identifiable information in aggregate form to build higher quality, more useful online services by performing statistical analyses of the collective characteristics and behavior of our customers and visitors, and by measuring demographics and interests regarding specific areas of our site. We may provide anonymous statistical information based on this data to suppliers, advertisers, affiliates and other current and potential business partners. We may also use such aggregate data to inform these third parties as to the number of people who have seen and clicked on links to their web sites. Occasionally, craterlakecamp.com will hire a third party to act on our behalf for projects such as market-research surveys and contest-entry processing. In such cases, craterlakecamp.com will provide information to these third parties specifically for use in connection with these projects. The information we provide to such third parties is protected by a confidentiality agreement and is to be used solely for completing the specific project.

Our Opt-out Policy
You occasionally may receive emails from craterlakecamp.com updating you about special offers, new craterlakecamp.com services, and other noteworthy items. We hope you will find these updates interesting and informative. Of course, if you would rather not receive them, please click on the “unsubscribe” link in our e-mail, or follow the instructions in each e-mail message or send us an email. craterlakecamp.com reserves the right to limit membership to those who will accept e-mails. Members will be notified via e-mail prior to any actions taken.

What safeguards are in place to protect the loss, misuse or alteration of your information?
All personal information you provide to craterlakecamp.com is transmitted using SSL (Secure Socket Layer) encryption. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us. craterlakecamp.com contains links to other web sites. Please note that when you click on one of these links, you are entering another web site for which craterlakecamp.com has no responsibility. We encourage you to read the privacy statements of all such sites as their policies may be materially different from this Privacy Policy. Of course, you are solely responsible for maintaining the secrecy of your passwords and your craterlakecamp.com membership account information. Please be very careful, responsible, and alert with this information, especially whenever you’re online. In addition to the circumstances described above, craterlakecamp.com may disclose member information if required to do so by law, court order, as requested by other government or law enforcement authority, or in the good faith belief that disclosure is otherwise necessary or advisable including, without limitation, to protect the rights or properties of craterlakecamp.com or its affiliated companies or when we have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities. In addition, if craterlakecamp.com or substantially all of its assets are acquired, our customer information will most likely also be transferred in connection with such acquisition. What we do NOT do: a warning about “phishing” We do not and will not, at any time, request your credit card information, login name, or password, in an unsecure or unsolicited e-mail or telephone communication. Identity theft and the practice currently known as “phishing” are of great concern to us. Safeguarding information to help protect you from identity theft is our priority. For more information about phishing, you may want to visit the Federal Trade Commission athttp://www.ftc.gov/bcp/conline/pubs/alerts/phishingalrt.htm. This Privacy Policy is effective as of March 1, 2001. We may change or supplement this Privacy Policy from time to time. Any material changes in the way craterlakecamp.com uses personal information will be described in future versions of this Privacy Policy. Privacy Policy changes will apply to the information collected from the date we post the revised Privacy Policy, as well as to existing information held by us. If we decide to change this Privacy Policy in a material way, we will obtain the necessary consents required under applicable privacy laws if we seek to collect, use or disclose personal information for purposes other than those for which consent has been obtained, unless otherwise required or permitted by law. If any proposed change is unacceptable to you, you may request that we remove your personal information (and/or that of other individuals for whom you made travel reservations) from our records. Of course, you may always submit concerns regarding our Privacy Policy or our privacy practices via email. Pease reference the privacy policy in your subject line. craterlakecamp.com will attempt to respond to all reasonable concerns or inquiries within five business days of receipt. Thank you for using craterlakecamp.com!

Conference Packages

With a conference room accommodating 15 delegates (Classroom style) and up to 25 delegates (Theatre style), Crater Lake retains the ideal venue for small and medium sized seminars, workshops, conferences, conventions, social and cultural events. Its quiet and tranquil environment ensures maximum concentration for that meeting you want to have.

The conference room is equipped with state of the art audiovisual equipment. To ensure a memorable time you will be having lunches on our floating restaurant by the Crater Lake and also throw in a special dinner on the last night. In between your meeting you can also sample our walking safaris, Game drives, boat rides within the Crater Lake Sanctuary. Other amenities can be arranged as per your needs.

The Camp is also very ideal for writers as it has tranquil and peaceful atmosphere to put your thoughts and ideas to paper.

Team Building Facilities

The camp offers grounds for various team building activities, and they are made available for groups and companies engaged in team building activities. You will be spoilt for choice with our 10,000 acres of grounds to suit all you needs from ball games, tug of wars, bike riding, boat rides, rock climbing etc.  Contact us for details.

Wedding Experience

Wedding functions in our lush green manicured lawns or with the wilderness acacia trees and other plant species in your background with chirping birds celebrating with you have become so popular with couples tying the knot. What’s more the ever popular honeymoon suite complete with a private Jacuzzi will ensure a memorable time on your wedding.

Background

The camp is built on the shores of green volcanic like in the bottom of an old volcanic crater.The crater is 87 hectares in extent and the lake takes up to 14 hectares of this area.Over the last four years,the camp has been awarded a total of four awards by the Kenya travel Magazine “Travel News and Lifestyle” including Best tented camp in Kenya and Best Weekend getaway.It has also gained the reputation of being the most romantic camp in Kenya.The camp is open for 24 hours.

Our Mission Statement

Strive to provide consistent superior services that exceed customer expectations and gain. Market leadership,while adding value to our organization and Society.

Enjoy your stay in the Merica Group of hotels.

Restaurant and Bar

Restaurant and Bar

The main Restaurant and dining area consists of a high thatch roof, with an African rustic verandah which gives a breath taking view of the Crater Lake.

Drinks and snacks are available in our restaurant throughout the day. After a long eventful day, what better way to unwind than to take a few drinks by our ‘bone fire’.

Meals can be enjoyed either in the main dinning room, at the verandah or by the fireplace overlooking the beautiful Crater Lake.

Our chefs take great pride in the food served.  All our meals are made with the outmost expertise of the chef making it nothing but mouth watering.  We cater for a wide range of tastes including vegetarian specialties.

Frequently Asked Questions

1) Size of the Crater Lake Camp Naivasha?
Crater lake camp is 10,000-acre game sanctuary.

2) Altitude of Crater Lake?
1800m -2000m above sea level.

3) Location of Crater Lake
38km From Naivasha town along the Moi South Lake road off Mahi Mahiu Nairobi Highway.
It’s a mere one and half hours drive from the nation’s capital on 1138kilometers of a good road. Contiguous with Hells Gate National Park.

4) Photography possibilities at Crater Lake?
The Crater lake is a photographer’s paradise – using Nature walk, Boat ride, or Game drive vehicles.

5) Are Walking Safaris possible in Crater Lake?
Yes, experienced Naturalist guides conduct walking safaris in the surrounding all through to Game sanctuary.

6) Are Bird Walks allowed in Crater Lake?
Bird Nature Walks conducted by a well-known resident naturalist / ornithologist.

7) What kinds of animals are there in Crater Lake Camp?
Apart from the flamingoes and various other exotic birds, giraffes, Antelope family we also have all the big five except the elephant, Rhino and  Lion.

8) Does Crater Lake Camp accept credit cards?
Yes from foreign currency to Kenyan only

9) What types of rooms do you have at Crater Lake and how many?
Luxury Tents and 1 Honeymoon Suite which has a double Jacuzzi.

10) Is Crater Lake Camp a malaria prone area?
No.

11) Do you have Internet facilities at Crater Lake?
No, e-mail only.

12) Are there conference facilities at Crater lake and how big are they?
Yes, 1 well equipped conference room with capacities of 15 U-shaped & 25 Theatre style.

13) Do you have Camping facilities at Crater Lake camp?
Yes.

14) How is the road from the main gate at Crater Lake Camp?
It is a murram road (all weather).

About Us

Tucked away in a hidden corner of Kenya’s Great Rift Valley, Crater Lake offers a stirring encounter with wild Africa, just ninety minute’s drive from downtown Nairobi. This magical lakeside lodge is the perfect stopover en route to the Nakuru and the Maasai Mara game parks, as well as a romantic getaway by itself!

History is everywhere at Crater Lake. The 10,000-acre game sanctuary houses the famous hilltop grave where Happy Valley’s tragic heroine, Lady Diana Delamere, is buried with her last two husbands, Gilbert Colvile and Thomas Delamere. For the truly intrepid, there are the mysterious ‘Caves of God’ in the golden wheatfields of Ndabibi, reputed to be an inspiration for H. Rider Haggard’s Allan Quartermain.

At Crater Lake, the wild world of Africa meets the refined elegance of the colonial era in an utterly enchanting location. Here, you can sip chilled champagne and dine on the finest cordon bleu cuisine under the watchful gaze of genet cats and Colobus monkeys. After dinner, the expert trackers will transport you to another world among the hippos, giraffes and leopards that call the Camp’s private game sanctuary home. 

Crater Lake Naivasha
The camp is built on the shores of green volcanic like in the bottom of an old volcanic crater. The crater is 87 hectares in extent and the lake takes up to 14 hectares of this area. Over the last four years,the camp has been awarded a total of four awards by the Kenya travel Magazine “Travel News and Lifestyle” including Best tented camp in Kenya and Best Weekend getaway. It has also gained the reputation of being the most romantic camp in Kenya. The camp is open for 24 hours.

Accomodation
The camp comprises of eight double rooms and two permanent family bandas, all which are ensuite with hot and cold showers. Honeymoon suite which has a large bush pole bed and double Jacuzzi. All rooms look out over the lake.
There is a fully stocked bar, dining room, verandah and a conference room and the camp is popularly known for its full meals and snacks.

Facilities
Activities at the camp are centred round nature and wildlife. There are guided nature walks in the crater and the Sanctuary.The bird list is over 400 species,of which it is easy to spot more than 100 species in a day. There  are 30 species of wildlife in the sanctuary. At night the Hippo come out of the main Naivasha lake to graze,and it is possible to see the Aardvark and spring hares on night game drives. There is a colony of over 70 Colombus monkeys living here. In addition for the most of the year are Flamingoes covering almost the entire lake, numbers of which can go upto 3-4000.

Accommodation Rates

High Season Rack Rates – April 1st to June 30th, 2010/2011

RESIDENT BB HB FB
Single Room 4,560 5,510 6,460
Double Room 7,700 9,600 11,500
Honeymoon Suite 9,950 11,850 13,750
Third Adult Sharing 2,335 3,285 4,235
Children 2 – 12 yrs 2,240 2,715 3,190
Reservation Toll Free: 1-888-790-5264
NON RESIDENT BB US$ HB US$ FB US$
Single Room 151 169 187
Double Room 208 244 280
Honeymoon Suite 264 300 336
Third Adult Sharing 88 160 124
Children 2 – 12 yrs 59 68 77

 

Reservation Toll Free: 1-888-790-5264


Low Season Rack Rates – July 1st to March 31st, 2010/2011

RESIDENT BB HB FB
Single Room 3,591 4,541 5,491
Double Room 5,975 7,875 9,775
Honeymoon Suite 7,888 9,788 11,688
Third Adult Sharing 1,700 2,650 3,600
Children 2 – 12 yrs 1,761 2,236 2,711
Book Online Now!
Reservation Toll Free: 1-888-790-5264
NON RESIDENT BB US$ HB US$ FB US$
Single Room 123 141 159
Double Room 166 202 238
Honeymoon Suite 213 249 285
Third Adult Sharing 69 87 105
Children 2 – 12 yrs 47 56 65

 

Book Online Now!
Reservation Toll Free: 1-888-790-5264

 

SPECIAL CONFERENCE PACKAGE KSHS. CAMPING KSHS.
Single Room
Double room
Third Person Sharing

Breakfast
Lunch
Dinner
Tea/Coffee/Snacks

6,000
10,800
3,900

500
950
950
250

Adult
Children
500 per night
250 per night
Breakfast  USD 10.00                     Lunch USD 16.00                      Dinner: USD 18.00
These Rates are inclusive of all Government Taxes.

Accommodations

This is the heart of what the Kenyan settlers called “Happy Valley”, that lush oasis where the early European farmers forged their first links with the African soil. Today, the fine living of that elegant era has been recreated in this luxurious tented camp on the shores of Crater Lake.

The spacious eleven tents sit in secluded clearings in the lakeside forest with sweeping views over the flamingo-lined waters. Each tent is furnished with a giant four-poster bed, the finest furniture and an ensuite bathroom with piping hot shower. The new ‘honeymoon tent’ or the “Clouds”offers a sumptuous bedroom and a deep sunken double jaccuzzi overlooking the lake through a giant stained-glass window.